For an Integrity and Corruption-Free Public Service

Establishment of Internal Affairs Units (IAU) within the Dehiwala Divisional Secretariat

Internal Affairs Unit

In accordance with the letter dated 18.02.2025 bearing No. PS/SB/Circular/2/2025 issued by the Secretary to the President, an Internal Affairs Unit has been established in this Divisional Secretariat

Dehiwala Divisional Secretariat Internal Affairs Unit Members

Submitting Complaints

If you are aware of any bribery, corruption, fraud, delay in work, misconduct, wrongdoing, or any other irregularities taking place within our office, or at any of our Grama Niladhari offices, Community Empowerment Officer offices, Samurdhi Development Officer offices, or Samurdhi Banks functioning at the division level relative to our Divisional Secretariat Division, you can submit complaints or information regarding them—either nominally or anonymously—to the Internal Affairs Unit established on the premises of the Dehiwala Divisional Secretariat.

• Submit in writing: Complaint Box (Located on the Divisional Secretariat premises)
• Address: Internal Affairs Unit, Divisional Secretariat, No.154, Galle Road, Dehiwala
• Telephone: 011-2725679
• WhatsApp: 071-8939396
• Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

We guarantee that the confidentiality of informants is completely protected.

Main Objectives & Scope

Main Objective:
"Maintaining an integrity and corruption-free public service and accepting inquiries and complaints regarding service delivery."

Matters on Which Complaints Can Be Made:

• Requests for bribes (demanding money or other advantages to fulfill a service)
• Unnecessary delays in work
• Corrupt activities
• Dereliction of duty
• Misconduct
• Irresponsible work practices

Core Objectives of the Internal Affairs Unit

The Internal Affairs Unit in every institution expects to achieve the following objectives:

1.  Preventing corruption within the institution and fostering a culture of integrity.
2. Ensuring transparency and accountability in all activities of the institution and ensuring public access to information regarding institutional activities and decisions.
3. Promoting ethical governance within the institution.
4. Establishing a safe and accessible mechanism for encouraging the reporting of misconduct, protecting whistleblowers, and maintaining confidentiality.
5. Assisting in law enforcement by cooperating with law enforcement agencies and the Commission to Investigate Allegations of Bribery or Corruption.

Responsibilities and Functions of the Internal Affairs Unit

To ensure proactive, clear, and targeted anti-corruption efforts focusing on the core components of institutional integrity, the Internal Affairs Unit is vested with the following specific responsibilities and functions:

1.  Examining current procedures and circulars to identify systemic bottlenecks within the institution and simplifying them to enhance operational efficiency.
2. Conducting Corruption Risk Assessments to identify areas within the institution vulnerable to corruption and unethical behavior, and taking targeted preventive measures.
3. Formulating and implementing an Institutional Integrity Action Plan containing specific anti-corruption objectives and strategies tailored to the needs of the institution.
4. Complying with national anti-corruption strategies by aligning institutional policies and practices with the National Anti-Corruption Action Plan.
5. Conducting Compliance Assessments to evaluate the institution's compliance with national and international anti-corruption laws—including the Anti-Corruption Act No. 9 of 2023—and identifying areas for improvement.
6. Ensuring compliance with asset declaration requirements for all public officials and employees, and managing conflicts of interest in accordance with the directives of the Commission to Investigate Allegations of Bribery or Corruption and the Anti-Corruption Act No. 9 of 2023.
7. Establishing a secure system for receiving and managing complaints regarding corruption and unethical behavior within the institution, ensuring that all such complaints are handled promptly by relevant officials or units, and providing regular updates to relevant stakeholders conducting inquiries while ensuring transparency and accountability. Where necessary, referring relevant matters, findings, or information to the Commission to Investigate Allegations of Bribery or Corruption for investigation under the Anti-Corruption Act.
8. Developing and publishing a Citizens' Charter detailing the services provided by the institution.
9. Establishing and enforcing policies that promote ethical governance, including a standardized Code of Conduct to be followed by public officials.
10. Taking other measures, including training and raising awareness among staff as an incentive to remain committed to anti-corruption principles.
11. Acting as the institutional focal point for the National Anti-Corruption Integrity Assessment, ensuring that the institution participates in and aligns with integrity assessment processes led by the Commission to Investigate Allegations of Bribery or Corruption and the national anti-corruption framework.
12. Maintaining liaisons with the Commission to Investigate Allegations of Bribery or Corruption to obtain continuous guidance and support in the execution of the Unit's duties.
13. Preparing periodic and annual reports summarizing the activities of the Internal Affairs Unit, the progress of anti-corruption initiatives, challenges faced, and recommendations for future actions.
14. Formulating and implementing plans to foster integrity with the participation of private sector stakeholders.