| Serial number | Services provided | Duration taken to provide services |
| 1 | Placing the counter-signature of the Divisional Secretary | 01 minute |
| 2 | Certification of residence of importers/exporters relevant to the Sri Lanka Customs | |
| I GS FORM 1 (Private) | 03 minutes | |
| II GS FORM 2 (Business) | 03 minutes | |
| 3 | Issuance of income certificates | 30 minutes |
| 4 | Issuance of certificates of value | 01 hour |
| 5 | Issuance of Animal Transport Licence | 01 hour |
| 6 | Issuance of Licence for transporting elephants on the road | 01 hour |
| 7 | Issuance of permits for cutting down jackfruit, breadfruit, palm and coconut trees from private lands | |
| I Up to 01 tree | 01 day | |
| II Up to 02-03 trees | 07 days | |
| III More than 03 trees | 14 days | |
| 8 | Issuance of transportation permits for timber fell on private lands | 07 days |
| 9 | Issuance of excise licenses | 03 hours |
| (F. L. 04, 07, 08, 11, 14, 22.............etc.) | ||
| 10 | Issuance of a license to operate pawnshops | 02 hours |
| I Business Name Registration | 04 days | |
| 11 | II Issuance of Business Amendment Certificate | 01day |
| III Issuance of a Business Closure Certificate | 01day | |
| IV Issuance of a copy of the Business Certificate | 05 minutes | |
| 12 | Completion of the application form to obtain a National Identity Card and submission it to the Department of Registration of Persons. | |
| I One-day service | 15 minutes | |
| II General Service | 01 day | |
| 13 | Providing the recommendation of the Divisional Secretary for the provision of all aids and allowances including medical aid, public assistance | 03 days |
| 14 | Providing recommendations for registration of homes for the disabled/homes for the elderly/senior societies | 04 days |
| 15 | Providing recommendations for providing assistance from the President's Fund | |
| I Checking the application and forwarding it to the President's Fund | 02 days | |
| II. Making the award to the relevant party after receiving the provisions | 03 days | |
| 16 | Issuance of an adult identity card for adults | 30 minutes |
| 17 | Payment of all taxes on government lands | 05 minutes |
| 18 | Providing recommendations related to the annual lease amendments to the Government Lands Ordinance | 03 days |
| 19 | Issuance of copies of birth/marriage/death certificates. | 08 minutes |
| (Data entered into the system) | ||
| 20 | Issuance of copies of birth/marriage/death certificates in cases where they are not registered in the database (when the registration number is provided) | 01 hour |
| 21 | Issuance of national birth certificates. | 30 minutes |
| 22 | Delayed birth/death registration | 02 months |
| 23 | Amending a name on a birth certificate | 03 days |
| 24 | Amendment of date of birth, gender, father's information, mother's information in a birth certificate and amendment of columns other than cause of death in a death certificate | 02 weeks |
| 25 | Import of copies and duplicates of birth/marriage/death certificates | 03 weeks |
| 26 | Registration of death certificates based on autopsy reports | 02 weeks |
| 27 | Amendment of birth and marriage records based on Court Decisions | 01 day |
| 28 | Registration of adoptions based on Court Orders | 07 days |
| 29 | Issuance of a vehicle revenue license | 05 Minutes |
| 30 | Issuance of a temporary income permit | 10 minutes |
| 31 | Preparation of free railway allowance forms for pensioners | 03 days |
| 32 | Issuance of salary details for pensioners | 05 minutes |
| 33 | Providing recommendations for making pension beneficiary payments | 03 days |
| 34 | Recommending family background reports for foreign employment | 03 days |
| 35 | Providing nutritional allowances to pregnant mothers | 01 day |
| 36 | Providing resource profile information | 03 minutes |
| 37 | Providing project information | 03 minutes |
















